Do I need an account to use it?
No. You can install the app and use every shopping feature without signing up —
lists, price scanning, receipts and local history all work offline. An account only
adds backup, sync across devices and shared lists. Without one, your data lives only
on that phone, so losing the phone loses the lists.
Why does it want the camera?
For three things: reading a price off a shelf label so you don't type it, reading a
written or printed shopping list from a photo, and photographing receipts. The text
recognition runs on your device — those images are never uploaded, and the photo of
a list is thrown away as soon as the items are read out of it. Receipt photos are
only uploaded if you attach them to a trip and you have an account.
Why does it want the microphone?
Only so you can say a shopping list instead of typing it. The microphone opens when
you tap the mic button and closes when you are done, and no recording is kept — there
is no audio file to upload, store or delete, and nothing you say reaches our servers.
Your speech is turned into text by your own phone whenever the phone is able. Not
every phone is: older Android versions cannot do it at all, and newer ones need the
offline speech language installed. There we ask you once, in plain words, whether
Google or Apple should transcribe instead — and do nothing unless you agree. The
answer is yours to change later under Account & Settings → Privacy & Legal. You are asked for the
microphone itself the first time you tap the button, never at sign-up, and declining
leaves everything else working.
What happens to my receipts on the free plan?
Full-size receipt images and videos are kept for 60 days, up to 100 MB. That
covers two shopping cycles, so “how much was that last time?” still has
an answer. After that the trip, its date, its total and a thumbnail of the receipt
stay — only the full-size file is removed, and we notify you a week before it
happens. On Nippy Household, nothing expires.
How many people can share a list?
A free account covers 3 people in total across everything you share — you plus two
others — and up to 3 shared lists. Nippy Household raises that to 6 people and
unlimited shared lists, under a single payment. Your own personal lists are never
limited on any plan.
Is it on iPhone?
Yes — Android and iPhone both, from launch. It is the same app and the same account
on either, so a household can mix the two freely: one person on an iPhone and one on
a Pixel share the same list in real time, and moving between them is a sign-in.
iPhone 8 and newer, running iOS 16 or later.
What languages is it in?
Twelve, and it picks yours from your phone: English, Spanish, Brazilian Portuguese,
French, German, Italian, Indonesian, Turkish, Japanese, Korean, Hindi and Arabic
— with Arabic laid out right to left, the way it reads. You can switch at any
time under Account & Settings → App Settings, and more languages are on the
way. Reading a photographed list, or the words on a shelf label, works in the
languages written in the Latin alphabet for now; prices in ordinary digits are read
whatever the language.
How is this different from the free shopping list apps?
Most of them are free because they sell advertising, and their paid tier is mainly
the removal of those ads. There are no ads here on any plan, so there is nothing to
sell you the removal of — and no reason for the app to want your contacts or an
advertising ID. What you get instead of ads is the part that happens
in the aisle and after it: the price scanned off the shelf label, a running total
that is real, the receipt filed against the trip, and reports that say where the
month's money went.
How do I cancel, or delete my account?
Subscriptions are cancelled from your App Store or Google Play account, not from us.
Deleting your account and its data is done in the app under Account & Settings → Your Profile, and
the steps — plus what to do if you can't sign in — are on the
account deletion page.